Privacy Policy

Last updated: April 20, 2026

BKFK ("we," "us," or "our") operates the website bkfk.ca and associated services. This Privacy Policy explains how we collect, use, and protect your information, with particular attention to phone numbers and SMS communications.

Information We Collect

Phone number — collected when you sign up for a membership, opt into SMS updates, or submit a contact form.
Email address — collected at sign-up and for membership communications.
Name and billing information — collected during the membership onboarding process.
Usage data — standard server logs (IP address, browser type, pages visited).

SMS / Text Message Opt-In

By providing your phone number and checking the SMS consent box during sign-up, you expressly consent to receive text messages from BKFK. These messages may include: membership confirmations, class schedule updates, billing reminders, and promotional offers.

Message frequency: Varies — typically 2–6 messages per month.
Message & data rates may apply depending on your carrier plan.
SMS consent is not required to purchase a membership or use our services.
Your phone number is never sold or shared with third parties for their own marketing purposes.

How to Opt Out of SMS

You may opt out of SMS messages at any time by:

Replying STOP to any text message we send you.
Emailing us at info@bkfk.ca with your phone number and a request to be removed.
Logging into your member portal and updating your communication preferences.

After opting out, you will receive one final confirmation message and no further SMS messages, except those required for account security (e.g., verification codes).

How to Opt Back In

If you have previously opted out and wish to receive SMS messages again, you may:

Reply START to any prior message from us.
Contact us at info@bkfk.ca to re-enable SMS on your account.

How We Use Your Information

To process and manage your membership.
To send class schedules, billing notices, and service updates.
To send promotional messages (SMS or email) only where you have consented.
To respond to your inquiries and support requests.
To comply with legal obligations.

Data Sharing

We do not sell, rent, or trade your personal information. We may share data only with:

Service providers who help us operate our platform (e.g., payment processors, SMS delivery providers such as Twilio) — bound by confidentiality agreements.
Legal authorities when required by law.

Specifically regarding SMS: your phone number and consent status are shared with Twilio, Inc. solely to deliver messages on our behalf. Twilio's privacy policy is available at twilio.com/legal/privacy.

Data Retention

We retain your personal information for as long as your membership is active and for up to 3 years after account closure, or as required by law. SMS opt-out records are retained indefinitely to honor your preferences.

Your Rights

You have the right to access, correct, or delete the personal information we hold about you. To make a request, contact us at info@bkfk.ca.

Cookies

Our website uses minimal cookies for session management and basic analytics. We do not use third-party advertising cookies.

Contact

BKFK
Email: info@bkfk.ca
Website: bkfk.ca